How to Find Your Member Number for Banking

When it comes to banking, one of the most important pieces of information you need to have is your member number. Your member number is a unique identifier that is used by your bank to track your accounts and transactions. It helps to ensure the security and accuracy of your financial information.

In this article, we will guide you through the process of finding your member number for banking. We will explore the different ways you can obtain this information, whether you are a new customer or have been banking for years. By the end of this article, you will have a clear understanding of how to find your member number and why it is important.

What is a Member Number?

A member number, also known as an account number, is a unique identification number assigned to you by your bank. It is used to differentiate you from other customers and is linked to all your accounts and transactions. This number is crucial when you are conducting banking operations such as transferring funds, making payments, or accessing your account online.

Your member number is usually a combination of numbers and sometimes includes letters. It can vary in length depending on the bank, ranging from six to twelve digits. It is important to keep your member number confidential to prevent unauthorized access to your accounts.

How to Find Your Member Number

Finding your member number for banking depends on whether you are a new customer or an existing customer. Let's explore both scenarios:

New Customer

If you are a new customer opening an account with a bank, you will be assigned a member number during the account setup process. Here are the steps to find your member number:

1. Apply for an account: Start by visiting the bank's branch or their official website to apply for a new account. You will need to provide the required information such as your full name, date of birth, address, and identification documents.

2. Account setup: Once your application is approved, the bank will assign you a member number. This information is typically provided in the welcome package, which includes your account details and important documents. The member number may also be provided in a separate email or letter.

3. Contact customer support: If you have not received your member number or are unsure how to access it, you can contact the bank's customer support. They will be able to assist you in finding your member number and provide any additional information you may need.

Existing Customer

If you are already a customer of a bank but cannot locate your member number, don't worry. There are several ways you can find this information:

1. Online banking: Most banks provide online banking services that allow you to access your account information and perform various transactions. Log in to your online banking portal and navigate to the account details section. Your member number should be displayed there.

2. Mobile banking app: If your bank has a mobile banking app, you can download it to your smartphone or tablet. Sign in to the app using your login credentials and navigate to the account information section. Your member number should be visible there.

3. Bank statements: Your member number is typically mentioned on your bank statements. Check the top or bottom section of the statement for your account details. The member number should be listed alongside your account.

4. Debit/credit card: In some cases, your member number may be printed on your debit or credit card. Look for a series of numbers on the front or back of the card. Keep in mind that the member number may be different from the card number.

5. Contact customer support: If you have tried the above methods and still cannot find your member number, reach out to your bank's customer support team. They will be able to assist you in locating your member number or provide an alternative solution.

Importance of Your Member Number

Your member number is essential for various banking operations. Here are a few reasons why your member number is important:

1. Account identification: Your member number serves as a unique identifier for all your accounts with the bank. It allows the bank to link your accounts together, making it easier to track your transactions and manage your finances.

2. Security: By using your member number as a reference, the bank can verify your identity when you perform banking operations. This adds an extra layer of security to your financial transactions.

3. Online banking access: Your member number is a key piece of information required to access your accounts through online banking portals or mobile banking apps. Without it, you will not be able to view your account details or perform transactions online.

4. Customer support: When contacting your bank's customer support, they may ask you to provide your member number for verification purposes. Having this information readily available will help expedite your requests and ensure a smooth customer service experience.


Finding your member number for banking is crucial in maintaining control over your financial accounts. Whether you are a new customer or have been banking for years, understanding how to access this information is important. By following the steps outlined in this article, you can easily locate your member number and ensure a smooth banking experience.

Remember to keep your member number confidential and never share it with anyone who is not authorized to access your accounts. By safeguarding your member number, you can protect your financial information and prevent potential fraud or unauthorized access.

If you are ever unsure about finding your member number or have any concerns, do not hesitate to contact your bank's customer support. They are there to assist you with any questions or issues you may have regarding your member number or any other banking matters.

25 October 2023
Written by John Roche